Warranty Information

Product Warranty

Timesinhand will service every brand name watch sold on our website for a period of 2 years after purchase. All our products go through rigorous quality tests. You will get the original warranty card with every purchase on our website.

All products sold on our website come with a 6 Month Warranty. If you face any problems with your watch post your purchase, you can reach out to us at our helpline number.

What’s Not Covered

Every product has their individual warranty policy. However, we have outlined cases below which are excluded generally from Warranty.

• • External wear-and-tear from normal daily use.
  • External damage to the product. Any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch
  • Defects caused by outside force, improper use, or ANY such incidental damages which occur by dropping or banging the timepiece.
  • Any lost/missing stones or gems on the outer portion of the watch or watch face
  • Outside modifications and third party repair attempts void the warranty
  • Any damage if used under conditions which exceed the watch manufacturer’s water resistance guidelines.